Anti-spoof & phishing policy

Anti-spoof & Phishing policy

Anti-Spoof & Phishing Policy

Zulu Labs pty ltd. is the developer and owner of Zulu eDM and Zulu eLearning web based applications.

Zulu eDM campaign management software provides an email address using *.zuluedm.com or an extension of that domain to all free campaigner and standard campaigner users. Legitimacy of users and their organisations are verified upon signing up.

Due to the complexity of DMARC, we have elected to leave this domain as an observation only implementation, with the view to moving to full protection. If you receive a campaign from a Zulu eDM email address and you wish to check its authenticity, refer to the senders website or please feel free to contact us.

zuluedm.com

Our DMARC policy is to none as we are working through this project which is very complicated: You may look up our policy here.

v=DMARC1; p=none; rua=mailto:zuluedm@au.zuluedm.com; ruf=mailto:zuluedm@au.zuluedm.com; fo=1;

 

ZULU LABS DOES NOT USE ZULUEDM TO SEND ANY ORGANISATION BASED COMMUNICATION (SEE BELOW)

To protect our customers, subscribers, our brand and reputation against spoof messages, we only use zululabs.com and subdomains.

To best prevent our domain from being spoofed we have implemented Domain-based Message Authentication, Reporting and Conformance (DMARC).
What does this mean? If your email servers are set to check for DMARC then only authorized servers can send email using our Domain (@*.zululabs.com).

Our DMARC policy is to reject unauthenticated email: You may look up our policy here.

v=DMARC1; p=reject; rua=mailto:zululabs@au.zuluedm.com;

CAUTION: KNOWN PROBLEMS WITH XERO.COM, QUICKBOOKS.COM AND ALL ONLINE ACCOUNTING SYSTEMS

Invoices sent to clients use “ZuluLabs Accounts <messaging-service@post.xero.com>”. If you have any concerns or queries about legitimacy, please contact us via support. We have built a plug-in to allow organizations to use their own domain with Xero and we will notify you as to when this email address is redundant.

To enable companies to send invoices and invoice reminders using their own email domain, in 2014 we have built a plugin to Xero.
NOTE:Xero has made changes to their API and we are working on the storing this service. Any emails of support are welcome to help prioritise this.

SMS MESSAGING

On occasion we may send you an SMS from one of these numbers only:

+61 439 551 397

+61 437 879 302

SOCIAL MESSAGING

Zulu Labs may occasionally send a direct message from twitter only. Our official account is @zululabsshaka.

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